Innovative Tech has an entire team devoted to IT Procurement, who have a broad range of experience working with a multitude of vendors to supply whatever you need regarding hardware and software. We also take charge of handling your licensing requirements.
Our procurement specialists, along with your Technical Account Manger will determine what IT equipment and software licenses are required to meet your needs and you will, in effect, purchase those items from Innovative Tech. This means you will not need to be concerned about the specifications, compatibility issues or if there will be ongoing technical problems as a result.
Our in-house team will work with you to recommend and compile the technology bundle you need to run your business smoothly. Our procurement team is very experienced in dealing with a broad range of first-rate vendors that can be counted on to provide the best IT equipment and software on the market.
- You will not be charged for the wrong product: If the product we supply does not work as intended, you will receive a replacement at no cost to you.
- We have sources for hard-to-find items and parts: With our procurement team’s vast network we are often able to procure hard-to-find items and parts that others are either out of stock or unable to find.
- Expertise in hardware and licensing requirements: Our experts will do the research needed to determine your hardware needs. We’ll go even further by guaranteeing that it is the right part for the job!
- Warranty Returns & DOA processing: For defective items, you can count on us to handle the warranty returns. Very often we’ll have the spare parts on hand to give you coverage while waiting for your replacements.
- Asset Management: We will implement an asset tracking system for your hardware and software. This will be incorporated into your service plan so that you will have an integrated lifecycle management and asset tracking solution.