Blue Screen of Death – What’s the deal?

The Blue Screen of Death (BSOD) is certainly the most infamous and most contemptuous screen display in the history of computing. It denotes problems. As a user, if you encounter the blue screen of death, two thoughts to run through your mind: what is wrong with my computer, and how will it be fixed?

The BSOD displays if a vital component in your computer system crashes and demands that the operating system (OS) undergo a complete system reboot procedure. Being the primary software, the OS must reboot the entire system, unlike when secondary applications crash and they are restarted individually without restarting the whole computer system.

The occurrence of a BSOD is associated with either hardware issues, missing drivers, or a massive software problem e.g. a virus, affecting the primary software. When the malfunction occurs, the OS automatically submits a STOP Error which prompts execution of instructions for a total system reboot. At this point, any unsaved user data or files are lost.

Like any computer malfunction, the cause of the BSOD can either be a system error, user error or a malicious attack from hackers. A malicious attack can be detected by the contents of the text displayed on the BSOD. An unintended system crash shows the error code and instructions on how to proceed to system reboot. Malicious attacks, on the other hand, carry demands from the scammers, or blackmail, and may include information on how to contact the hacker(s).

If you encounter a BSOD, the following measures can help you resolve this problem:

System Restore: If suddenly you start experiencing the BSOD regularly, you need to perform a system restore to go back to the point where the system did not have the issues. This could be moments before you installed new software or before you upgraded to the latest versions of the existing software. Now, you must decide based on your priorities whether to restore older versions of software or to uninstall the newly installed software. You should also be careful to ensure that you do not lose any vital data in the process.

Scan for Malware: BSOD can also be caused by malware trying to integrate into the system with neither your knowledge nor consent. Performing a scan–light or extensive–can unsurprisingly root out any malware creeping in your computing environment. It is, however, best practice to ensure that you install effective and up-to-date antivirus such as Webroot Secure Anywhere to keep malware from accessing your system in the first place.

Safe Mode Boot Up: Booting up your system in safe mode is a temporary solution used for diagnostics. A system boot up in safe mode bypasses several malfunctioning drivers and essential system files and prevents the problem from spreading.   Technicians can use the safe mode boot up to access the event logs and find out the cause of the BSOD from a safe quarantined environment.

Reinstall OS: If the previous steps fail to solve the problem, the last option is to reinstall the OS. However, this is an extreme measure because the process a complete wipe of the system files including all your data. Therefore, it is always important to employ a backup and disaster recovery solution in your home or office.

At Innovative Tech, we are well versed in solving the dreaded Blue Screen of Death and can help get your device running smoothly in no time! Call us today at 1-888-245-9926 or contact us via email for more information and a free assessment.

 

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